• Connect your employees to your brand

    Retailers often operate with young, transient workforces, which can make creating a meaningful connection to their brand challenging. From communication and collaboration, to training and operations, make your front-line workers and managers feel welcome and supported with an engaging online community complete with everything they need to do their best work.

  • Connected Store Operations

    Traction Retail is a customizable solution built on the Salesforce platform that connects retailers and their transient workforce. With a focus on performance, self-enablement and communication, Traction Retail promotes exceptional customer experience across all employees, banners and stores.


    Ensure Brand Consistency

    Improve communications and unite operations across stores. Foster connections between headquarters, key stakeholders and sales associates.

    Automate Your Business

    Simplify scheduling, task management and training with automated and easy to use tools for both store managers and head office.

    Make Informed Decisions

    Leverage the data your stores and employees are producing to better understand associate performance and how it can be improved.

  • Fully customizable

    Familiarize your employees with your brand from the very beginning; after all, your brand is the heart of your business. Take advantage of endless customization options to make the platform look and behave exactly how you want it to without the help of developers. Traction Retail is simple to navigate, easy to update and intuitive to use.

  • A la carte pricing

    Bend the Traction Retail solution to make it work for you. Pick and choose the components that will help solve your particular business problems. Already have HR technologies in place? Easily integrate them with Traction Retail to make your system even better.

  • Analytics across the solution

    Keep your finger on the pulse of employee engagement by knowing in real-time who has engaged with social media, training and other features. Layer on Salesforce Einstein Analytics and see which stores are outstanding – and which ones could use a little more support.

  • Built on the world’s #1 cloud platform

    Join the Salesforce family and enjoy all the benefits that come with it: easy integration with other software and endless choices in apps and add-ons. Be confident in the security features that make Salesforce trusted by enterprise companies around the world.


    As a certified Fullforce application, Traction Retail is recognized by Salesforce as a specialized solution for improved employee engagement and operational efficiency in the retail industry.

  • Features

    Add and rearrange any components to build your perfect solution.

  • About Traction on Demand

    The company behind Traction Retail

    Traction on Demand is a diverse group of professionals with deep expertise in cloud-based technologies. Our tenacious focus on customer experience has made us one of the top cloud development and implementation firms in North America.


    We are consistently recognized as one of the fastest growing and most socially conscious companies in Canada. We are also a Salesforce Platinum Partner and one of the most knowledgeable Salesforce consulting firms in the business.

  • Contact Us